Lisa Milliken, MA, CCC-SLP, FNAP, CDP
Lisa Young Milliken, MA, CCC-SLP, FNAP, CDP has served as a practitioner, regional manager, vice president, consultant, compliance director and education specialist. She has lectured at the state and national level with over 300 professional education courses on topics of importance to the healthcare professional. She is a Certified Dementia Practitioner, and has mentored team members in senior retirement communities for their development of effective non-pharmacological strategies and dementia program management. She also volunteers with community programs in the Houston area to support caregivers of family members living with multiple disorders. She is a member of the American Speech-Language-Hearing Association, where she currently serves as a State Advocate for Medicare Policy for Texas. She is Vice President of Professional Services for the Texas Speech-Language and Hearing Association and also serves on the Financial Advisory Committee and the Publications Board of this organization. She is a Distinguished Fellow of Public Policy for the National Academies of Practice where she serves as the Co-Chair of the Forum Planning Committee and is a prior board president of the Louisiana Speech-Language and Hearing Association and an alumnus of the Council of State Association Presidents. Finally, she is a member of the Kingwood-Humble Aggie Mom Board and lives in Houston, Texas.
Courses
- Course Title
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- Hours
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Online/Mail Price
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Online/Mail
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Protocols to Reduce Hospital ReadmissionsFormat: Video
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Video
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Hours: 1
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From $16 / $35
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Quick View
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Components of Ethics in HealthcareFormat: Video
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Video
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Hours: 3
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From $49 / $62
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Quick View
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Evidence for Co-Treatments To Improve OutcomesFormat: Video
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Video
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Hours: 4
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From $65 / $83
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Quick View
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Leadership Development for the Rehab DirectorFormat: Video
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Video
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Hours: 4
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From $65 / $83
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Quick View
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Video
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Hours: 3
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From $49 / $62
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Quick View
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Video
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Hours: 3
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From $49 / $62
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Quick View
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Video
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Hours: 1
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From $16 / $35
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Quick View
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Video
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Hours: 3
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From $49 / $62
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Quick View
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Video
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Hours: 2
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From $33 / $47
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Quick View
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Video
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Hours: 3
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From $49 / $62
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Quick View
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Ethics for the Oklahoma Physical Therapy ProfessionalFormat: Video
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Video
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Hours: 2
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From $33 / $47
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Quick View
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Ethics for the California Physical Therapy ProfessionalFormat: Video
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Video
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Hours: 2
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From $33 / $47
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Quick View
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Practical Applications of Ethics in Physical TherapyFormat: Video
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Video
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Hours: 2
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From $33 / $47
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Quick View
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Video
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Hours: 4
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From $65 / $83
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Quick View
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Ethics for the New Jersey Physical Therapy ProfessionalFormat: Video
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Video
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Hours: 3
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From $49 / $62
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Quick View
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Video
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Hours: 2
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From $33 / $47
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Quick View
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Video
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Hours: 2
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From $33 / $47
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Quick View
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Antibiotic Stewardship ProgramFormat: Video
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Video
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Hours: 2
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From $33 / $47
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Quick View
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Ethics and ConsequencesFormat: Video
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Video
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Hours: 3
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From $49 / $62
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Quick View
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Video
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Hours: 2
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From $33 / $47
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Quick View
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Video
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Hours: 4
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From $65 / $83
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Quick View
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Defining and Reporting Adverse Incidents in FloridaFormat: Video
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Video
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Hours: 1
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From $16 / $35
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Quick View
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Video
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Hours: 2
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From $33 / $47
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Quick View
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Video
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Hours: 2
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From $33 / $47
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Quick View
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Elements of Effective Supervision and MentoringFormat: Video
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Video
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Hours: 2
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From $33 / $47
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Quick View
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Assuring the Components of Healthcare DocumentationFormat: Video
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Video
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Hours: 2
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From $33 / $47
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Quick View
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Video
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Hours: 3
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From $49 / $62
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Quick View
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How to Prevent Burnout in Healthcare ProfessionalsFormat: Video
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Video
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Hours: 3
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From $49 / $62
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Quick View
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Video
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Hours: 3
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From $49 / $62
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Quick View
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Video
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Hours: 2
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From $33 / $47
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Quick View
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Video
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Hours: 3
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From $49 / $62
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Quick View
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Heightened Risks of Polypharmacy in Older PeopleFormat: Video
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Video
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Hours: 3
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From $49 / $62
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Quick View
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Video
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Hours: 3
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From $49 / $62
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Quick View
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Video
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Hours: 2
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From $33 / $47
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Quick View
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Video
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Hours: 4
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From $65 / $83
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Quick View
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Video
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Hours: 3
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From $49 / $62
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Quick View
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Video
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Hours: 4
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From $65 / $83
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Quick View
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Video
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Hours: 5
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From $80 / $95
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Quick View
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Video
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Hours: 6
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From $96 / $114
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Quick View
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Video
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Hours: 6
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From $96 / $114
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Quick View
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Video
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Hours: 6
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From $96 / $114
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Quick View
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Video
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Hours: 6
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From $96 / $114
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Quick View
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Video
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Hours: 1
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From $16 / $35
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Quick View
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Video
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Hours: 1
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From $16 / $35
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Quick View
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Video
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Hours: 3
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From $49 / $62
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Quick View
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Webinar
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Hours: 3
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From $88
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Quick View
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Webinar
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Hours: 3
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From $88
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Quick View
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Webinar
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Hours: 3
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From $88
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Quick View
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Webinar
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Hours: 2
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From $59
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Quick View
Quick View
Protocols to Reduce Hospital Readmissions
This dynamic course will include statistics which depict the growing complexity of our current and future, to include diagnostic categories with the highest hospital readmission rates. The session will then focus on sharing tools and innovative strategies for success in the post-acute setting.
These proactive and comprehensive monitoring systems are developed to prevent exacerbations and hospital readmissions. The tools and resources offered in this session will be most helpful to...
Components of Ethics in Healthcare
Course Description:
Staying up to date on all the parameters of ethics within the healthcare setting seems to be more complicated each year. As clinical professionals, we are first responsible to upholding our respective code of ethics and standards of practice. But we are also held accountable to our organizations policies and procedures which are often federally mandated, to include additional ethical requirements and responsibilities to work within the given guidelines.
...Evidence for Co-Treatments To Improve Outcomes
Course Description:
Therapists often find that interdisciplinary co-treatments between Physical Therapists (PT), Occupational Therapists (OTs) and Speech Language Pathologists (SLPs) are helpful for their client. However, unless the reasons to support the co-treat are clearly documented, medical reviewers may see co-treatments as a negative factor, especially if they think this service delivery method is used to accommodate the therapists’ schedules, so therefore does not meet the person-centered...
Leadership Development for the Rehab Director
Course Description:
Healthcare therapists may often see the rehab department director position as a great opportunity for advancing their career, but the full expectations of the job could also be overwhelming.
This course offers research based evidence and practical applications to equip therapists with effective leadership tools to help optimize their success in the rehab director role. The resources shared may assist therapists in a variety of leadership department...
Assure CMS Rules of Participation and Survey Requirement through Innovative Dementia Care Practices
Course Description:
The Long Term Care Requirements for Participation were released in October 2016 with subsequent phase-in dates of November 2017 and November 2019. The changes were intensive and included many new and revised codes of federal regulation with key principals being person-centered care, resident preferences care planning & staff training. Of the 23 revised or new codes of federal regulations, 11 of them relate either directly or indirectly to care...
Meeting the Requirements for Disaster Mitigation and Emergency Preparedness
Course Description:
The “Medicare and Medicaid Programs; Emergency Preparedness (EP) Requirements for Medicare and Medicaid Participating Providers and Suppliers” Final Rule establishes national emergency preparedness requirements for participating providers and certified suppliers to plan adequately for both natural and man-made disasters, and coordinate with Federal, state, tribal, regional and local emergency preparedness systems. Seventeen provider types are impacted by the EP Rule to include hospitals, home health agencies, hospices, long-term care facilities...
Communication Following CVA - Strategies for the Healthcare Provider
Course Description:
Providing quality healthcare services can be difficult for any medical professional when their patient has suffered a stroke, due the resulting communication deficits. Yet the healthcare provider needs to effectively communicate with their patients regarding critical areas such as pain levels, symptoms experienced, what to expect from upcoming procedures, directions for taking medications, positioning strategies and many other areas of importance.
The communication breakdowns resulting from stroke...
Ethics, Rules and Practice Act for the Tennessee Occupational Therapy Professional
“Tennessee Occupational Therapy Ethics, Rules and Laws” is designed to educate the healthcare professional in understanding the basic theories and approaches to ethical decision making.
This course meets the ethics requirement for Tennessee based on the guidelines established by the Tennessee Board of Occupational Therapy. This course is approved by the AOTA, as HomeCeuConnection.com is an AOTA approved provider.
Ethics for the Pennsylvania Physical Therapy Professional
“Ethics for the Pennsylvania Physical Therapy Professional” was written by Lisa Milliken. “Ethics for the Pennsylvania Physical Therapy Professional” was designed to educate the healthcare professional in understanding the basic theories and approaches to ethical decision making. This online home study continuing education course meets the ethics requirement for Pennsylvania and has been approved by the Pennsylvania Board of Physical Therapy.
Ethics and Jurisprudence for the Mississippi Physical Therapy Professional
“Ethics and Jurisprudence for the Mississippi Physical Therapy Professional” was written by Lisa Milliken and Sharon Finch. “Ethics and Jurisprudence for the Mississippi Physical Therapy Professional” was designed to educate the healthcare professional in understanding the basic theories and approaches to ethical decision making. This online home study continuing education course meets the ethics requirement for Mississippi and has been approved by the Mississippi Board of Physical...
Ethics for the Oklahoma Physical Therapy Professional
“Ethics for the Oklahoma Physical Therapy Professional” was written by Lisa Milliken. “Ethics for the Oklahoma Physical Therapy Professional” was designed to educate the healthcare professional in understanding the basic theories and approaches to ethical decision making. This online home study continuing education course meets the ethics requirement for Oklahoma and has been approved by the Oklahoma Board of Physical Therapy.
Ethics for the California Physical Therapy Professional
“Ethics for the California Physical Therapy Professional” was written by Lisa Milliken. “Ethics for the California Physical Therapy Professional” was designed to educate the healthcare professional in understanding the basic theories and approaches to ethical decision making. This online home study continuing education course meets the ethics requirement for California and has been approved by the California Board of Physical Therapy.
Practical Applications of Ethics in Physical Therapy
“Practical Applications of Ethics in Physical Therapy” was designed to educate the healthcare professional in understanding the basic theories and approaches to ethical decision making. This online home study continuing education course meets the ethics requirement for Physical Therapists.
Ethics and Jurisprudence for the Wisconsin Physical Therapy Professional
“Ethics and Jurisprudence for the Wisconsin Physical Therapy Professional” was written by Lisa Milliken and Sharon Finch. “Ethics and Jurisprudence for the Wisconsin Physical Therapy Professional” was designed to educate the healthcare professional in understanding the basic theories and approaches to ethical decision making. This course covers the rules and regulations in regard to the review of an application denial as well as the types of licenses and the requirements of each including...
Ethics for the New Jersey Physical Therapy Professional
“Ethics for the New Jersey Physical Therapy Professional” was written by Lisa Milliken. “Ethics for the New Jersey Physical Therapy Professional” was designed to educate the healthcare professional in understanding the basic theories and approaches to ethical decision making. This online home study continuing education course meets the ethics requirement for New Jersey and has been approved by the New Jersey Board of Physical Therapy.
Ethics and Professional Responsibility for the North Carolina Occupational Therapy Professional
“Ethics and Professional Responsibility for the North Carolina Occupational Therapy Professional” is designed to educate the healthcare professional in understanding the basic theories and approaches to ethical decision making.
This course meets the ethics requirement for North Carolina based on the guidelines established by the North Carolina Board of Occupational Therapy. This course is approved by the AOTA, as HomeCeuConnection.com is an AOTA approved provider.
Ethical Practice with Communications: A Professional Challenge
Course Description:
As clinical professionals, we are responsible for upholding the code of ethics and standards of practice from our national associations of ASHA, AOTA and APTA, as well as those of our respective state associations. In addition, we are held accountable to our work setting organizations’ policies and procedures which are often federally mandated, to include additional ethical requirements and responsibilities to work within the given guidelines. When all these...
Antibiotic Stewardship Program
Course Description:
Effective Nov. 28, 2017, all Medicare and Medicaid certified nursing homes must have an antibiotic stewardship program that includes antibiotic-use protocols and a system to monitor antibiotic use as part of their infection prevention and control program (IPCP), according to §483.80 (Infection Control) of the Code of Federal Regulations. Therefore, surveyors are now assessing compliance with this new requirement of participation under F-tag 881 during the Infection Control Facility Task,...
Ethics and Consequences
Course Description:
It is the responsibility of all healthcare professionals to be able to know and identify the code of ethics of their respective national association, their state board and their corporate policies and protocols. Our ethical responsibilities as clinical professionals range from providing the optimal care for each client’s best interest to maintaining their confidentiality and assuring accurate billing practices. In addition, we are held accountable to our organizations policies...
Preparing for IDDSI (International Dysphagia Diet Standardization Initiative)
Course Description:
For the last 15-20 years, most healthcare facilities have followed some version of the National Dysphagia Diet (NDD) while working with patients’ diet levels. The specific version has depended on each dietary department’s policies and interpretations of the NDD. Yet despite even the best of team efforts, we have continued to see significant texture variations and risks with the different dietary standards. So in 2012 an international group of...
Errorless Learning and Other Effective Interventions for People Living with Dementia
Course Description:
Treatment for the functional deficits associated with dementia should address the specific needs and interests of the individual. Such treatments can be most effective when utilizing a strength-based approach and incorporating evidence-based strategies to compensate for losses of explicit (declarative) memory. Research has supported the fact that procedural (non-declarative) memory may remain relatively intact until the late stages of dementia. Therapists have subsequently found errorless learning and other related...
Defining and Reporting Adverse Incidents in Florida
Course Description:
This course reviews the Florida statutes for reporting adverse events in ALFs and in SNFs.
The attendee will learn the applicable definitions, reporting protocols and differences in ALFs and SNFs per the given Florida statutes and regulations.
Identification and Management of Malnutrition in Older Adults
Course Description:
Malnutrition is a major contributor to decreased function, decreased quality of life, increased readmission and length of hospital stay, decreased wound healing, increased surgical recovery time, increased complications and increased morbidity and mortality. Consequently, Registered Dietitians and their interprofessional team members are faced with multiple challenges to identify and address the complex needs of patients and residents who have signs and symptoms of malnutrition.
This course will...
Nutritional Textures, Temperatures, and Viscosities for Older Patients
Course Description:
Changes associated with normal aging may often have an impact on food texture choices for normal healthy elders. Subsequent disease processes and effects of medications for those disorders often add even further complications and risks. Dietary departments are thus presented with a range of challenges, given each elder’s preferences and choices; such factors often do not align with the given clinical recommendations.
This course will address the...
Elements of Effective Supervision and Mentoring
Course Description:
Clinicians often assume supervisory roles for a variety of reasons, which may range from their desire to serve as a role model and mentor to the fact that supervising is a job requirement. Yet despite the therapist’s own clinical expertise, supervising can be a challenging endeavor. Whether their role includes mentoring a student, a new hire who has just completed their academic requirements, an assistant or other team members,...
Assuring the Components of Healthcare Documentation
Course Description:
Despite the multiple resources and complex electronic software systems to guide us through the required screens and dropdowns, it can still be quite difficult to keep up with the required components to assure reimbursement for covered therapy services for the different payor sources. Rules and policies may frequently be changing, which might then result in a therapist’s services not being reimbursed.
This course will update therapists on...
Understanding the Effects of Common Medications for Children
Course Description:
As healthcare professionals, we frequently work with pediatric clients who may require presription medications for a range of conditions. The chldren we treat might range from the high risk neonates to older chidren with cardiovascular disease, ADHD or epilepsy. Or they may have a range of other clinical conditions, which require medicatons such as antibiotics, corticosteroids or analgesics. As a result, we must be empowered with information regarding the...
How to Prevent Burnout in Healthcare Professionals
Course Description:
How to prevent burnout in healthcare and why are healthcare professionals so stressed out??? Burnout syndrome and compassion fatigue are known to be highly prevalent in healthcare professionals due to factors closely correlated with an individual’s commitment level as well as the challenges associated with day-to-day responsibilities. The resulting burnout causes chronic depletion of coping resources from prolonged exposure to the variety of stressors encountered. Healthcare professionals do not...
Dementia Care Practice Recommendations: Clinical Practices to Ensure Compliance Requirements
Course Description:
Addressing the comprehensive care and person-centered needs of people with dementia can be difficult and full of challenges. Moreover, healthcare professionals who work in the long-term care environment report further frustrations to ensure the complex list of compliance requirements with state and federal surveys are followed as stated in the latest updates to the Consolidated Medicare and Medicaid requirements for participation. This course equips the entire interprofessional team with...
Interprofessional Clinical Programming: Treatment for Dementia in the Elderly
Course Description:
Therapists, nurses, and healthcare team members in long-term care and other related settings have most likely provided treatment for dementia in the elderly. They may have also participated in various forms of dementia programs, to include screening, evaluating, and addressing the functional needs of people with dementia. This course expounds on the steps to implement a dementia program at a whole new level, including the expertise and experience of...
Practical Approaches with Dementia: Preventing Catastrophic Reactions
Course Description:
A high percentage of people living with a neurocognitive disorder such as dementia will experience what some professionals refer to as Behavioral and Psychological Symptoms of Dementia (BPSD) to include agitation and aggression. This can lead to catastrophic reactions, placing the patient and those around him or her in danger. The results of such high levels of agitation can lead to accelerated disease progression, increased mortality, and increased caregiver...
Heightened Risks of Polypharmacy in Older People
Course Description:
While many prescriptions and over-the-counter (OTC) drugs may have few side effects when taken alone, the risks of an adverse drug event increases when a person is taking several different medications at the same time. These risks are even greater for older adults due to their decreased kidney and liver function as well as changes in body composition. This course reviews the risks of polypharmacy in older adults. Examples...
The Significance of Oral Care and Assessment for Clinical Outcomes
Course Description:
What is the significance or oral care? The mouth has often been referred to as "The window to overall health", and thus, an assessment and subsequent analysis of the oral structures and function is paramount for nurses, dietitians, therapists, and other health practitioners. Poor oral hygiene increases the risk of several disease processes. Many medications contribute to the xerostomia (dry mouth) which leads to increased oral bacteria, malnutrition and...
Sundowning Syndrome: Clinical Factors and Therapeutic Approaches
Course Description:
Healthcare professionals who work with dementia patients often face unique challenges with adverse events from the dementia process. One frequently reported challenge is "sundowning syndrome", which can lead to escalated behaviors and clinical symptoms in the afternoons or evenings. This course explains the pathophysiology of sundowning syndrome to include the neurobiological, medical, pharmacological, psychosocial, and environmental factors which contribute to the signs and symptoms of this disorder. Furthermore, this...
Effective Interprofessional Protocols for a Rehab Dining Program
Course Description:
Rehab dining programs in the long-term care setting are critical for assuring all residents receive the clinical attention needed to address a variety of deficits and ensure residents' nutritional needs are met. Dining programs prevent further declines in function and help to meet the multiple compliance requirements from a regulatory standpoint. Yet even when the team works to develop a rehab dining program, there are multiple challenges that are...
Staff Training Tools: Resources for Assuring Competencies, Compliance and Skills
Course Description:
Clinical staff who work in the Long-Term Care (LTC) setting are often required to teach in-services on a variety of topics to assure compliance needs are met as well as assure the clinical competencies are achieved for all nursing home staff. Beyond LTC, staff training tools are needed in healthcare settings such as Assisted Living Facilities, Home Health companies, and other clinical settings.
With such training...
Key Insights for Therapists in Skilled Nursing Facilities
Course Description:
This course is intended to offer advice, training, and resources to therapists in skilled nursing facilities(SNF), whether they be a new grad or a seasoned therapist transferring from another practice setting. Additionally, this course expounds on helpful tips for current therapists in the SNF setting as well as therapy managers seeking materials to help train and orient their new staff as this process can be quite overwhelming to incoming...
Interprofessional Assessment and Treatment of Deficits from COVID-19
Course Description:
Following the pandemic period of COVID-19, interprofessional practitioners are now treating even greater numbers of clients with the post-acute effects of compromised lung function and multiple other adverse effects to organs and systems. As a result, healthcare professionals must be prepared to provide effective treatment interventions for their clients with respiratory and other subsequent deficits. Consequently, our clients and patients may...
An Interprofessional Approach to Address Dysphagia with Cardiopulmonary Disorders
Course Description:
There is a high risk of dysphagia with both cardiac and pulmonary patients which may often not be anticipated in healthcare facilities. Furthermore, the management of swallowing disorders with this population is often delegated to one team member, which may not include or allow the team approach to address all the related issues.
Dysphagia with cardiopulmonary patients may often significantly affect...
Interprofessional Practice, Rules and Reimbursement for Dementia Management
Course Description:
Addressing a patient's needs are challenging and complex when dementia is one of their diagnoses. The traditional approaches to their care have historically included each clinical team member developing their own plan of care and proceeding with such goals from their silo perspective. However, the rules of reimbursement and regulations from different settings now suggest that we collaborate and approach each patient's needs from a team...
Interprofessional Evidence-Based Cardiopulmonary Management Protocols
Course Description:
According to the World Health Organization, cardiovascular diseases are the leading cause of death globally. Common comorbidities, such as pulmonary disease, renal insufficiency, diabetes mellitus, and sleep disorders are also significant to understand and manage, for the optimal functional outcomes of each person living with cardiac disease. Most cardiovascular diseases can be prevented and or optimally managed by addressing behavioral risk factors such as tobacco use, unhealthy diet and obesity,...
Effective Interprofessional Protocols for a Rehab Dining Program, 2nd Edition
Course Description:
Dining programs in the long-term care setting are critical for many reasons to include assuring all residents receive the clinical attention to address their variety of deficits, preventing further declines in function, assuring residents' nutritional needs are met, providing the levels of customer service that was promised and meeting the multiple compliance requirements from a regulatory standpoint. Yet even when the team works to develop a rehab dining program,...
Addressing Post-Stroke Swallowing and Communication Challenges
Course Description:
This course addresses the types and ranges of such deficits, to include swallowing disorders and the common post-stroke communication deficits. Content will include signs and symptoms of each type of disorder, potential treatment types determined by the speech language pathologist based on the specific prognostic factors and unique needs/abilities of the clients and tips for the client and their friends/family members. Following this course, the attendee will better understand...
Aphasia and Other Communication Challenges Following Stroke
Course Description:
Communication following a stroke can be difficult for many reasons, depending on the location, type and severity of the cerebrovascular accident (CVA). Aphasia is the most common of such communication impairments, affecting about 2,000,000 people in the United States, which is about 25-40% of all stroke survivors. While other communication deficits following stroke have a varied range of prevalence. This course briefly covers the range of communication deficits which may follow...
Risk Factors and Prevention Strategies for Aspiration Pneumonia in Dysphagia Patients
Course Description:
Healthcare professionals who work with adults in the acute and post-acute settings may frequently work with patients who have Aspiration Pneumonia. Similarly, healthcare professionals who work with older patients or those with dysphagia, may implement significant measures to prevent aspiration, to therefore prevent the resulting infection of aspiration pneumonia.
This course reviews the evidence of the actual risk factors so that one can better understand the holistic...
Components of Ethics in Healthcare - Tuesday, January 7th, 2025, 4:00pm-7:00pm ET
Course Description:
Staying up to date on all the parameters of ethics within the healthcare setting seems to be more complicated each year. As clinical professionals, we are first responsible to upholding our respective code of ethics and standards of practice. But we are also held accountable to our organizations policies and procedures which are often federally mandated, to include additional ethical requirements and responsibilities to work...
Components of Ethics in Healthcare - Sunday, December 29th, 2024, 12:00pm-3:00pm ET
Course Description:
Staying up to date on all the parameters of ethics within the healthcare setting seems to be more complicated each year. As clinical professionals, we are first responsible to upholding our respective code of ethics and standards of practice. But we are also held accountable to our organizations policies and procedures which are often federally mandated, to include additional ethical requirements and responsibilities to work...
Practical Approaches with Dementia: Preventing Catastrophic Reactions- Tuesday, February 4th, 2025, 5:00pm-8:00pm ET
Course Overview
A high percentage of people living with a neurocognitive disorder such as dementia will experience what some professionals refer to as Behavioral and Psychological Symptoms of Dementia (BPSD) to include agitation and aggression. This can lead to catastrophic reactions, placing the patient and those around him or her in danger. The results of such high levels of agitation can lead to accelerated disease progression, increased mortality, and increased caregiver...
Sundowning Syndrome: Clinical Factors and Therapeutic Approaches - Wednesday, February 26th, 2025, 6:00pm-8:00pm ET
Course Overview
Healthcare professionals who work with dementia patients often face unique challenges with adverse events from the dementia process. One frequently reported challenge is "sundowning syndrome", which can lead to escalated behaviors and clinical symptoms in the afternoons or evenings. This course explains the pathophysiology of sundowning syndrome to include the neurobiological, medical, pharmacological, psychosocial, and environmental factors which contribute to the signs and symptoms of this disorder. Furthermore, this...