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Instructional Level: Intermediate

Accreditation Information:

Author

Shirley A. Aycock, DNP, RN

Managing Disruptive Patients

Managing Disruptive Patients

2 Hours Instructional Level: Intermediate
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$33

Description:

Course release date: 1/6/2025

Course Overview

Healthcare professionals will encounter disruptive or hard to manage patients during their career. Examples of these disruptive encounters include workplace violence, nonadherence to medical treatments, and manipulation of caregivers. This course explores how healthcare professionals can avoid potentially violent situations and work with disruptive patients by being prepared and recognizing the signs and risk factors for these occurrences. De-escalation skills, diagnosis, preventative measures, training, and planning are all presented in this course to help healthcare professionals respond to disruptive patients and ensure a healthy environment for everyone.

Full Course Description
Course release date: 1/6/2025Course OverviewHealthcare professionals will encounter disruptive or hard to manage patients during their career. Examples of these disruptive encounters include workplace violence, nonadherence to medical treatments, and manipulation of caregivers. This course explores how healthcare professionals can avoid potentially violent situations and work with disruptive patients by being prepared and recognizing the signs and risk factors for these occurrences. De-escalation skills, diagnosis, preventative measures, training, and planning are all presented in this...

Goals & Objectives:

Course Overview

Healthcare professionals will encounter disruptive or hard to manage patients during their career. Examples of these disruptive encounters include workplace violence, nonadherence to medical treatments, and manipulation of caregivers. This course explores how healthcare professionals can avoid potentially violent situations and work with disruptive patients by being prepared and recognizing the signs and risk factors for these occurrences. De-escalation skills, diagnosis, preventative measures, training, and planning are all presented in this course to help healthcare professionals respond to disruptive patients and ensure a healthy environment for everyone.

Learning Outcomes

Upon completing this course, the learner should be able to:

  • Interpret the early warning signs of workplace violence in patients who are aggressive.
  • Apply appropriate interventions for managing patients who are assaultive or have the potential to engage in workplace violence.
  • Differentiate risk factors associated with non-adherence.
  • Analyze interventions that may be used when caring for patients who are non-adherent.
  • Distinguish ways in which manipulative behavior can be identified.
  • Analyze the appropriate interventions for patients who demonstrate manipulative behaviors.

Goals & Objectives:

Course Overview

Healthcare professionals will encounter disruptive or hard to manage patients during their career. Examples of these disruptive encounters include workplace violence, nonadherence to medical treatments, and manipulation of caregivers. This course explores how healthcare professionals can avoid potentially violent situations and work with disruptive patients by being prepared and recognizing the signs and risk factors for these occurrences. De-escalation skills, diagnosis, preventative measures, training, and planning are all presented in this course to help healthcare professionals respond to disruptive patients and ensure a healthy environment for everyone.

Learning Outcomes

Upon completing this course, the learner should be able to:

  • Interpret the early warning signs of workplace violence in patients who are aggressive.
  • Apply appropriate interventions for managing patients who are assaultive or have the potential to engage in workplace violence.
  • Differentiate risk factors associated with non-adherence.
  • Analyze interventions that may be used when caring for patients who are non-adherent.
  • Distinguish ways in which manipulative behavior can be identified.
  • Analyze the appropriate interventions for patients who demonstrate manipulative behaviors.

Disclosures:

Audience/Accreditations and Approvals
This course is designed for the following healthcare professions (select your profession for details):
Occupational Therapy, Physical Therapy, Speech-Language Pathology

Contact Hours
Upon sucessful completion of this course, you will be awarded the following contact hours (based on profession):
Occupational Therapy: 2
Physical Therapy: 2
Speech-Language Pathology: 3
Nursing: 9
Pharmacy: 9
Physician: 9
Counselor: 3
Psychology: 3
Social Work: 3

If you require special accommodations, please contact Colibri Healthcare Support by clicking here: Contact Us or by using the chat functionality.


AOTA logoColibri Healthcare, LLC is an AOTA Approved Provider of professional development. Course approval ID# 11395. This Distance Learning-Independent course is offered at 0.2 CEUs, Intermediate, OT Service Delivery, Professional Issues. The assignment of AOTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by AOTA.

ACHA CE Approved Provider 

This course is offered for 0.30 ASHA CEUs (Intermediate level, Professional area).

Please note - ASHA reporting closes at the end of each month, with completions reported around or after the 15th of the following month.

Nonfinancial - no relevant nonfinancial relationship exists.

Cancellation Policy: For activity cancellation, returns, or complaint resolution, please contact us by email help@homeceu.com or by phone at 1.800.55.4CEUS (2387). We have a 100% satisfaction guarantee. Refunds will be issued for courses that have not been completed (exam not taken), or for any course that has been rejected by your board of approval. Webinar attendance must be canceled 24 hours before the scheduled start time.

Disclosures:

Audience/Accreditations and Approvals
This course is designed for the following healthcare professions (select your profession for details):
Occupational Therapy, Physical Therapy, Speech-Language Pathology

Contact Hours
Upon sucessful completion of this course, you will be awarded the following contact hours (based on profession):
Occupational Therapy: 2
Physical Therapy: 2
Speech-Language Pathology: 3
Nursing: 9
Pharmacy: 9
Physician: 9
Counselor: 3
Psychology: 3
Social Work: 3

If you require special accommodations, please contact Colibri Healthcare Support by clicking here: Contact Us or by using the chat functionality.


AOTA logoColibri Healthcare, LLC is an AOTA Approved Provider of professional development. Course approval ID# 11395. This Distance Learning-Independent course is offered at 0.2 CEUs, Intermediate, OT Service Delivery, Professional Issues. The assignment of AOTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by AOTA.

ACHA CE Approved Provider 

This course is offered for 0.30 ASHA CEUs (Intermediate level, Professional area).

Please note - ASHA reporting closes at the end of each month, with completions reported around or after the 15th of the following month.

Nonfinancial - no relevant nonfinancial relationship exists.

Cancellation Policy: For activity cancellation, returns, or complaint resolution, please contact us by email help@homeceu.com or by phone at 1.800.55.4CEUS (2387). We have a 100% satisfaction guarantee. Refunds will be issued for courses that have not been completed (exam not taken), or for any course that has been rejected by your board of approval. Webinar attendance must be canceled 24 hours before the scheduled start time.

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